TERMS AND CONDITIONS

Management/Organizer

Kashmir Heli Ski (KHS) is the organizer of the ski packages described in the KHS website. Any travel agent or individual representing Kashmir Heli Ski is acting only as an authorized agent.

 

Deposits, Registration and Payment

Each guest should familiarize themselves with the terms and conditions and information as noted on the Kashmir Heli Ski website. This will ensure that you pick the best package for your needs and that you have a full understanding of what a Heli skiing trip/ski package entails.

Contact our office to reserve a space for a ski package. A refundable deposit of 50% (whereas 20% will be refunded if cancellation happens more than 90 days before trip begin) is required within 10 days of the reservation date to confirm your reservation.

Final payment is required 90 days prior to commencement of the package. If booking less than 90 days prior to the start of your ski package the full payment is due upon booking. All prices are quoted in Indian Rupees and are subject to change without notice.

Please note, Kashmir Heli Ski reserves the right to choose which day you go heli skiing. For example, should you choose a package with one day of heli skiing, we are able to choose your day (due to how we organise the loads). This is also applicable to ALL other bookings.

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Cancellation

All ski packages start and finish on the specified dates and have been offered as a complete package. There are no refunds, partial or full for any of the following reasons: late arrival or early departure for any reason, sickness or injury, or lack of skiing ability or fitness.

Cancellations must be made in writing and received by email. Time of cancellation is established upon arrival of email to KHS.

If you are unable to attend your ski package after the final payment date then the ski package is transferable to another person or to the following season. If a cancellation request is received less than 45 days before the trip commencement, and if you are able to find a replacement for the trip booked, all funds will be transferred to your replacement. If cancellation is received by KHS less than 45 days before trip commencement and you cannot find a replacement for the trip booked, the total of all deposits will be retained by KHS and will be valid for the following season.

Cancellation more than 90 days prior to the start date of package will result in loss of the non refundable deposit (20% of the 50% deposit). If cancellation is received 45 days or less, prior to start of your confirmed package then entire price is owed and non refundable. Kashmir Heli Ski reserves the right to cancel any Heliskiing package at anytime. Should this occur, a full refund of payments including deposit will be given.

A reservation will be cancelled immediately if KHS has not received full payment by the due date.

On the strength of your commitment, we will charter an expensive helicopter, book hotel reservations and maintain a highly trained staff and we may turn away others who would like to book this space we are holding for you.

 

Refunds

We do not refund guests who do not reach the guaranteed run amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the whole day planned according to your package.

Circumstances may arise where we cannot fulfill your heli ski package and you will need to be reimbursed. The basis for cancelling a heli ski day could be: Inclement weather, mechanical helicopter reasons or avalanche conditions. If cancellation occurs, you will be provided with a partial or full refund, based on the following conditions:

If Kashmir Heli Ski decides to cancel the day before your trip or by the time you arrive for check in at 7:30 (due to weather, technical, high avalanche risk, etc.), a refund of 65,000 INR (we keep a 15,000 INR administration fee) will be provided if the guest cannot be rebooked on another date during the season. For the half day a refund of 12,000 INR administration fee will be provided if the guest cannot be rebooked on another date during the season.

If youe have booked a full day of heliskiing it can not be splitted into two half day due to organizational matters.

If we start skiing but the guaranteed number of runs cannot be reached, KHS will refund you 6,000 INR for each run not achieved unless we can not reorganize you to another day while you are in Gulmarg.

Full day clients will be preferred for Half day clients.

 

Dispute

if any are to be settled by mutual discussions at Srinagar. If mutual discussions do not bear any outcome, disputes shall be settled by Arbitrator of Kashmir Heliski.

 

Fuel Surcharge

KHS reserves the right to add a fuel surcharge to any of the ski packages. The prices of ski packages are determined months in advance before fuel costs are known. As this is one of KHS’s single greatest costs we may be forced to add a fuel surcharge to compensate for “dramatic” or “sharp” increases in fuel charges.

 

Liability

Each guest will be required to sign a RELEASE FROM LIABILITY, WAIVER OF CLAIMS ASSUMPTION OF RISKS AND IDEMNITY AGREEMENT. By signing this agreement/waiver you are giving up certain legal rights. This agreement/waiver must be signed and witnessed before the guest is allowed to ski. Refusal to sign this waiver will result in cancellation of that guests ski package with no refund of any sort.

If you choose to use your own equipment at Kashmir Heli Ski, we are not responsible for loss, theft, or any damage to equipment that may occur while Heliskiing, not limited to the loading and unloading of equipment into the helicopter.

 

Cancellation Insurance

Kashmir Heli Ski strongly suggests that each guest purchases a trip or holiday cancellation/interruption insurance in addition to medical, personal and travel insurance. Please note that the medical / travel insurance purchased should cover hospital and helicopter ambulance evacuation expenses. Occasionally one could encounter delays due to weather conditions, accidents, mechanical failure of your vehicle or official road closures. This may negatively affect your trip either coming or going, as you may not be able to get to the Kashmir Heli Ski base on time or return to your scheduled carrier before it leaves. This is one of the reasons that we strongly recommend purchasing Cancellation & Interruption insurance for your ski trip.